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Rules, Terms and Conditions

As of 06/29/2021 08:02 AM

Please read every rule on these contracts so you understand what you are agreeing to.

Masks are no longer required but are recommended (last updated 5/24/2021)

For more about our COVID-19 policies please visit our website @ www.skyhighgym.com

 

How many classes do we pay for each month?

Beginner classes are 1 class per week, while advanced classes and teams may meet 2+ times.

When enrolling your child in one of our classes you are committing to those 4 weeks.

If you miss a class, no make-up will be given. You will however receive a make-up if we have to close the gym or cancel a class for any reason. (more details below.)

If you would like your child to continue with their class for the session, there's nothing for you to do except wait for the statement for tuition.

Some months may have 5 weeks, you will have the option to add that extra week, or you can skip that week and wait for the new session the next month to start.

 

 

How do we Enroll?

Enrollment is easy with iClassPro!

  1. Scan our QR Code, or visit our website (www.skyhighgym.com) and follow the link to “Create An Account.”

  2. When prompted for Organizations name enter: SKYHIGHGYM (no spaces)

  3. Enter Parents Information FIRST.

  4. Create a family account for each of your children,

  5. With iClassPro you can search all our available program offerings, pay your tuitions, change/drop classes, buy gift cards and other merchandise, and book a birthday party!

  6. Make sure to click the “SUBSCRIBE” to our updates so you don’t miss important dates, events, and closing.

  7. Check back often for updates!

 

What does our “Membership” include?

At Sky High Gymnastics we have "Membership" rates. This charge is an annual fee meaning you pay it one time each year, and is in addition to the monthly charges you sign up for. This is per child, and each child enrolled will require one. The only exception is Open Play and Birthday Parties.

We want you to know we think you are more than just a "fee." You, and your family are People too. We want you to know that your family is accepted here, and are a true Member of the Sky High Gym family.

Everyone who comes to participate in our various Class, Camp, or Team programs will be required to have a fully paid, and up-to-date, Class Membership:

  • "Class Memberships"- $25 per child (please note this does not mean household.)

    • Class Memberships are good for 365 days from the date you enrolled, and will need to be renewed annually.

    • Class Members receive generous discounts on Open Play hours, and advertised events.

    • Class Members are eligible to participate in our “Showcases” and receive awards (medals, trophies, etc.

Please note: All Membership fees are non-refundable.

  • “Open Play Only: Non-Member”- Free! (However, no discounts or awards will be available.)

Should your family decide to join a class, no credit will be given for the difference between Open Play Dates you attended when you paid full price. You would then be responsible for paying the full $25 Class Membership rate.

 

Can Memberships be revoked prior to the completion of a full year?

Absolutely. Management holds every right to revoke/terminate your membership at any time should we feel you or a member of your family are chronically abusing/misusing our equipment, facility, other students, their families, our property, or our Staff.

We reserve, and will use our right to terminate your membership at the Owner’s (Katey Lamontagne's) discretion. We are extremely understanding to the demands and limitations put on those with Special Needs. We will have extra tolerance and patience with our most Special friends. However, we cannot compromise public safety. The options will be to either have your membership/access to our facility terminated, or we continue finding alternatives which include solutions that still benefit all parties.

 

Can we begin any week?

Yes! When enrolling for the first time for a class, tuition will be paid in full at the time of enrollment. Our classes are prorated so if you don't start at week 1, you are only charged for the weeks remaining in the session.

 

How do we make payments?

All payments are processed through iClassPro. Downloading the app on your phone is a great way to pay when it’s most convenient for you, 24/7.

We highly suggest opting for auto payments. Auto payments will be run the last class of the session, this will ensure your childs tuition is paid and their spot in class is secure.

 

Do you have a Late Fee?

No. Any non-payment will result in a dropped enrollment. We will not charge you extra for having this happen.

We only enroll/re-enroll a student when their tuition is paid in full.

If you find yourself unable to pay in full for the next session, by the LAST (4th) CLASS OF THE 4 WEEK SESSION OF CURRENT SESSION, you need to understand that you will lose your spot in the class as early as the following day.

Your child's spot will automatically go to the next person to pay in full.

If your Child shows up to the next class, and finds out their spot has been given to someone else, we will have to have a very disappointing conversation and either you pay in full then for a different class, or sadly leave.

But, once you can pay in full prior to beginning any classes, we are certainly happy to have him/her back!

 

 

"Our Family needs to take a break from Sky High."

PARENTS MUST NOTIFY THE OFFICE IN ORDER TO DROP A STUDENT FROM CLASS.

Only a DROP REQUEST in your iClassPro account, written notice via email, regular postal mail or hand delivered to our front desk will be acceptable.

a.) Letting a coach know is NOT enough.

b.) Deleting your auto-payment is not considered a Drop.

 

Do you offer REFUNDS?

No. You are responsible for payment for your student's classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS.

Please do not rely on your student to verbally let us know that he/she will no longer be attending classes. If a student stops coming to class without notification then that student's account will be charged for the additional 30 days. This charge will be for holding the student's place in that class instead of offering that place to one of the many on a waiting list.

 

If my child is sick, or on vacation, do you offer Make-Up Classes?

No. Missed classes will not result in make-up classes, prorated tuition or refunds. We did this through COVID, but we will not be continuing this (as of 6/26/2021.)

Should you know in advance that you will definitely be away and have to miss one class, please speak to Ms. Katey (Owner) prior to the day of the class, and see what, if anything, can be worked out. With so many of our classes in waitlist, we make no guarantees to availability.

 

If Sky High Staff is unexpectedly closed for Staffing or inclement weather issues, will we receive a make-up class?

Absolutely. All efforts will be made to reschedule that class. If one is not available, a credit towards the next month for the amount of the missed class(es) is possible.

 

Do you offer free trials?

No, and for a good reason. It is not fair to judge a child's ability to warm-up to a class based on one class. Not all children's unique personalities/needs will be comfortable in a large, loud space with a lot of new people, right away. If you feel this is your child we highly encourage you to begin by attending our "Open Playdates/Open Plays." These are specific times in our daily schedule when you, as a parent/guardian, are able to help ease your Child in their terms. Show them the gym, allow our staff to interact with him/her, and show your Child that you approve of the space, the safety, and the Staff. This goes a MUCH longer way than a free trial class ever could. When they show signs of comfort and excitement, then it would be beneficial to try a class again.

 

Note to DROP IN PARTICIPANTS: (i.e. Open Play, Birthday Party, Events)

All Drop-in Activities and Events require full payment by Self, or Host, prior to being allowed to participate. A signed waiver is also required.

 

LATE PICK UP

If you know you will be late we need you to please call us. Our staff isn’t always able to answer immediately if they are busy teaching. If you don’t get through please call back immediately. A phone ringing twice is an indicator of an emergency.

If (for any reason) you are LATE TO PICK UP more than 10 minutes you will be charged $10 for every 10 minutes you are late thereafter. (Depending on the camp or class time, staff expect to be able to go home and requiring them to stay late costs Sky High Gym overhead which will be passed on to you.

In the event that your child has a toileting problem, and does not have a change of clothes, you agree to authorize us to outfit them in our most budget-friendly merchandise.

 

WHAT SHOULD MY CHILD WEAR?

Boys or Girls may wear tucked in T-shirts and shorts/leggings, OR Leotards for Girls. We sell a variety of appropriate clothing options at our front desk. We do ask no buttons, belts, or loose clothing as they pose a hazard.

Please remove socks, as bare feet are preferred. We do allow the use of the special grip socks required at the trampoline parks. But they can also get in the way of certain skills, and may need to be removed to fully participate.

We give exceptions to those with Special Needs/Adaptive wear.

Please remove any dangling or hooped jewelry.

Any hair that covers a Participant's eyes (regardless of gender or preference) MUST be pulled neatly and securely away from the face, and remain up for the entire workout. Large bows, or other hair attachments can cause discomfort during activity.

Personal items should be left in the lockers, or cubby holes.

This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.

 

ARRIVAL

Arrive 5-10 minutes before his/her scheduled class time. Please do not leave children unattended without a staff member being ready for them.

SKY HIGH GYM IS NOT RESPONSIBLE FOR UNATTENDED CHILDREN PRIOR TO

or AFTER THEIR DESIGNATED CLASS TIMES.

During your visit all of your children MUST:

1) Be well behaved in our waiting room.

  • No running around.

  • NO using the equipment (including the inflatable Rody’s)

2) Must wait for a Sky High Gym Staff Member to announce the start of the class, and gather together as they enter the Gym Area.

3) Siblings are NEVER ALLOWED to use the equipment while waiting.

4) The Dance/Art/Party room is considered CLOSED if there is no class in there.

  • It is NOT a place to run around.

No one is allowed to enter the Gym space without direct permission from Sky High Gym's Staff.

 

“Can Parents Stay?”

Parents are encouraged to STAY so they can watch, and listen to their child! If you drop your child off, we ask that you return 5 minutes before the end of their class and come into the building to retrieve them. We will not allow any child to leave the building without an adult.

However, coaching your child from the half wall during class is not appreciated. Excessive disrespect to our staff will be brought to our Owner's (Katey Lamontagne's) attention, and we will offer some guidance.

Can Parents Leave?

Parents with children who are 6 years and up, and who do not have any specific Special Needs/Disabilities, are welcome to come and go. We just ask that you keep a cell phone ON. It’s also a good idea to make sure we have an emergency contact on file.

LATE PICK UP

If you know you will be late we need you to please call us. Our staff isn’t always able to answer immediately if they are busy teaching. If you don’t get through please call back immediately. A phone ringing twice is an indicator of an emergency.

If (for any reason) you are LATE TO PICK UP more than 10 minutes you will be charged $10 for every 10 minutes you are late thereafter. (Depending on the camp or class time, staff expect to be able to go home and requiring them to stay late costs Sky High Gym overhead which will be passed on to you.

 

Billing Authorization

As of 06/29/2021

I represent and warrant that if I am purchasing something or paying for a service from this facility or from other merchants through this facility that (i) any credit card or bank account draft (ACH Draft) information I supply is true and complete, (ii) charges incurred by me will be honored by my credit card company or financial institution, and (iii) I will pay the charges incurred by me at the posted prices, including any applicable taxes, fees, and penalties.

I realize Sky High Staff highly encourages me to use their AUTOPAY setting, so I do not risk losing my child's spot in class. However, knowing Sky High Gymnastics is not requiring me to keep payment on any recurring status. I accept responsibility to pay PRIOR to the end of the last class during the 4th week of the session. I fully understand that if I do NOT pay, my Child's seat in class will be considered forfeited. My Child's spot will be returned only after I pay in full. And I understand that spot will be given to the next on the waitlist.

Should I dispute a charge through my financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.

Waiver

As of 06/29/2021

ASSUMPTION OF RISK

In consideration of participating at Jump Start Gymnastics, LLC d/b/a Sky High Gymnastics ("Sky High Gymnastics"), I represent that I understand the nature of the activities involving Gymnastics as a sport, as it is instructed by Sky High Gymnastics, and my participation with Sky High Gymnastics (the "Activity") and that I am qualified, in good health, and in proper physical condition to participate in such Activity. I acknowledge that if I believe event conditions are unsafe, I will immediately discontinue participation in the Activity. I fully understand that this Activity involves risks of serious bodily injury, including permanent disability, paralysis and death, which may be caused by my own actions, or inactions, those of others participating in the event, the conditions in which the event takes place, or the negligence of the "releases" named below; and that there may be other risks either not known to me or not readily foreseeable at this time; and I fully accept and assume all such risks and all responsibility for losses, cost, and damages I incur as a result of my participation in the Activity.

I also understand that Sky High Gymnastics will make their best attempts at following all CDC, Federal, and N.H. State guidelines. However, it is still possible that someone in your family may ultimately contract COVID-19, or any illness, while inside the facility.

On behalf of your family, you also agree to follow all current guideline's with respect to wearing a face covering, performing a health screening, temperature check, and use of sanitizers. We understand that you may have differences in opinion, but you will put them aside for the safety, and comfort of the others around you.

RELEASE

I hereby release, discharge, and covenant not to sue Sky High Gymnastics, its respective administrators, directors, agents, officers, volunteers, employees, other participants, any sponsors, advertisers, and, if applicable, owners and lessors of premises on which the Activity takes place, (each considered one of the "RELEASEES" herein) from all liability, claims, demands, losses, or damages, on my account caused or alleged to be caused in whole or in part by the negligence of the "releasees" or otherwise, including negligent rescue operations and further agree that if, despite this waiver and release of liability, and assumption of risk, I, or anyone on my behalf, makes a claim against any of the Releasees, I will indemnify, save, and hold harmless each of the Releasees from any loss, liability, damage, or cost, which any may incur as the result of such a claim.

I have read the WAIVER AND RELEASE OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNITY AGREEMENT, understand that I have given up substantial rights by signing it and have signed it freely and without any inducement or assurance of any nature and intend it to be a complete and unconditional release of all liability to the greatest extent allowed by law and agree that if any portion of this agreement is held to be invalid the balance, notwithstanding, shall continue in full force and effect.

AND I, the minor's parent and/or legal guardian, understand the nature of the above referenced activities and the minor's experience and capabilities and believe the minor to be qualified to participate in such activity. I hereby release, discharge, covenant not sue and AGREE TO INDEMNIFY AND SAVE AND HOLD HARMLESS each of the Releasees from all liability, claims, demands, losses or damages on the minor's account caused or alleged to have been caused in whole or in part by the negligence of the Releases or otherwise, including negligent rescue operations, and further agree that if, despite this release, I, HOLD HARMLESS each of the Releases from any litigation expenses, attorney fees, loss liability, damage, or cost any Release may incur as the result of such claim.

 

CONDUCT AGREEMENTS

I agree to uphold the following rules of conduct while at Sky High Gym:

Peanut/Tree Nut Allergies

We are NOT a Peanut-Free facility because we cannot guarantee every snack that comes in does not contain this allergy. HOWEVER, we ask that you TRY to avoid sending peanuts or tree nuts with your family.

In addition to students/campers/party guests having allergies, several of our staff also have nut allergies. We strongly request you remember this when sending these with your child. THANK YOU!

Behavioral Expectations

Our expectation for ALL participants and their families are as follows:

  • not hurting themselves

  • not hurting others

  • participating with the group appropriately both physically and verbally.

  • not damaging the facility

  • being respectful.

"Trans-Gender Policy"

Sky High Gymnastics is extremely accepting of whatever makes someone most comfortable, as long as they feel safe. This certainly applies to gender identity. All of our classes, camps, and non-competitive teams, are co-ed. We do NOT tolerate any bullying, of any kind. Sometimes, a lack of exposure can result in an insensitive comment. Our goal is to teach that "here at Sky High, we are accepting of everyone's choices.”

If you feel your child has a unique situation with regards to the bathrooms please speak with Owner, Katey Lamontagne, before the first class/camp. We know each situation is unique, and deserves respect. In general, we would prefer if the bathroom a person chooses is the same one as birth. If this is different than what you are teaching, please let Katey know and we will discretely find a way to make our public-3 stall bathrooms, private so only your child will be in there.

Please know we support you for advocating for your child.

 

What amenities do you offer parents/siblings?

We have many tables, seating options, including specific desks with power as work/study stations.

Please feel free to connect to our FREE WIFI: "SkyHighWIFI"

We have super fun (and clean!) bathrooms. Please help support this by letting our staff know if our bathrooms need attention.

A baby changing station.

A public water bubbler is located in the Dance/Art/Camp room. You are welcome to help yourself, but please do not disturb any classes.

Beverages, and occasionally snacks are available for sale as well.

 Tuition Prices 2021

Ages 0-24m   30 minutes           $50    ($12.50/day)

Ages 2+         40 minutes           $62    ($15.50/day) 

                    50 minutes            $70    ($17.50/day)

                    60 minutes           $82     ($20.50/day)

 Teams:        90 minutes. (1x)    $98     ($24.50/day)

                    90 minutes. (2x)    $196  ($24.50/day)

                    120 minutes (2x)   $212  ($26.60/day)

 
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